Updated 12/17/2015
Note: Chapters 1, 2, and 3 are zip files that need to be extracted to a local folder after downloading. The others have embedded media and can be used as-is.
Chapter 01: Orientation (zip file)
Chapter 02: Perception (zip file)
Chapter 03: Cultural Communication (zip file)
Chapter 04: Verbal
Chapter 05: Nonverbal
Chapter 06: Relations
Chapter 07: Listening
Chapter 08: Conversations
Chapter 09: Support
Chapter 10: Disclosure and Privacy
Ethics in Public Relations (No chapter)
Chapter 11: Influence
Chapter 12: Conflict
Chapter 13: Intimate Relationships
Chapter14 Workplace Communications (Revised 12-17-15)